1. Your inquiry related to our products or prices will be replied in 24hrs
2. Try our best to meet our customers requirements.
3. Check the item one by one before packing.
4. Delivery the product within our promise time.
5. follow the order all the time,till you sell them successfully without any problem
6. Solve all the problems after we got complaints from dear customers,no excuse
1: I want to get some free samples from your company, can I?
A: Company policy that all customers must pay sample fee and shipping costs, when you place an order, sample fee will be returned to you.
2: We’d like to print our LOGO on the appliances. Can you make it?
A: We provide OEM service which including logo printing, gift box design and carton design. you can also use our Logo “SonTimes“.
3: Can you do OEM?
4: How to control our products’ quality?
A:All products have to go through five checks in the whole process.
–Raw Material Inspection
–Plastic Injection Inspection
–Motor production Inspection
–Assembling Line Inspection
5: How about the Delivery Time?
A: 2-30 working days after the receipt of deposit and confirmation on all designs based of normal condition.
6. What can I do if we can not find the suitable fan model in the fan list?
A: Please contact us for customized fans.